Terms and conditions

introduction

Welcome to Aysar Jewellers, where we specialize in crafting exquisite jewelry pieces that are as unique as you are. Our passion for design and attention to detail is evident in every piece we create, and we take pride in providing our customers with the highest quality jewelry that will be cherished for a lifetime. With a wide selection of rings, necklaces, bracelets, and earrings, we are confident that you will find the perfect piece to complement your personal style. We invite you to explore our collection and experience the artistry of Aysar Jewellers.

Use of the Website

The Aysar Jewellers website is intended to provide information about our products, services, and company. By accessing or using our website, you agree to comply with the terms and conditions outlined in this agreement.

The information on this website is provided for general information purposes only and is subject to change without notice. We make every effort to ensure the accuracy of the information presented, but we do not guarantee that the information is complete or error-free.

You may use the website for personal and non-commercial purposes only. You may not modify, reproduce, distribute, transmit, display, publish, or create derivative works from any content on the website without our prior written consent.

We reserve the right to modify, suspend, or terminate any aspect of the website at any time, without prior notice. We also reserve the right to restrict access to or remove any content or features at our discretion.

By using our website, you agree to indemnify and hold us harmless from any and all claims, damages, losses, liabilities, costs, and expenses arising from your use of the website.

We take your privacy seriously and have implemented measures to protect your personal information. Please refer to our Privacy Policy for more information.

If you have any questions or concerns about the use of our website, please contact us.

User Conduct

As a user of the Aysar Jewellers website, you agree to use the website in a responsible and ethical manner. You agree not to use the website for any unlawful or prohibited purposes, including but not limited to:

  • Violating any applicable laws or regulations
  • Posting or transmitting any content that is obscene, offensive, defamatory, or otherwise objectionable
  • Engaging in any activity that could damage, disable, or impair the website or interfere with other users’ access to the website
  • Attempting to gain unauthorized access to any portion of the website or any other systems or networks connected to the website
  • Using any automated means, such as bots, spiders, or scrapers, to access the website or extract data from the website

You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree not to share your account information with anyone else or use anyone else’s account information to access the website.

We reserve the right to suspend or terminate your access to the website if we determine, in our sole discretion, that you have violated any of the terms and conditions outlined in this agreement.

If you encounter any content or behavior on the website that you believe violates these terms or is otherwise inappropriate, please contact us immediately.

Intellectual Property Rights

All content included on the Aysar Jewellers website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Aysar Jewellers or its content suppliers and is protected by copyright and other intellectual property laws.

You may use the website and its content for personal, non-commercial use only. You may not copy, modify, distribute, transmit, display, reproduce, or publish any content from the website without our prior written consent. You may not use any of our trademarks or logos without our prior written consent.

If you believe that any content on the website infringes upon your intellectual property rights, please contact us immediately with the following information:

  • A description of the intellectual property that you believe has been infringed
  • A description of the content on the website that you believe infringes upon your intellectual property rights, including where the content is located on the website
  • Your contact information, including your name, address, telephone number, and email address
  • A statement that you have a good faith belief that the use of the content in the manner complained of is not authorized by the intellectual property owner, its agent, or the law
  • A statement that the information in your notice is accurate and that you are authorized to act on behalf of the intellectual property owner

We reserve the right to remove any content from the website that we believe infringes upon intellectual property rights or violates any applicable laws or regulations.

Payment and Refund

Payment: We accept payment via credit card, debit card, UPI, and bank transfer. All prices on our website are in INR. Your payment will be processed immediately upon placing your order, and you will receive an email confirmation of your purchase.

Refunds: We want you to be completely satisfied with your purchase from Aysar Jewellers. If for any reason you are not satisfied, you may return your item(s) within 3 days of receipt for a full refund or exchange, provided the item(s) are in their original condition with all tags and packaging intact.

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return shipping label and instructions. You are responsible for the cost of return shipping unless the item is defective or we made an error with your order.

Once we receive your returned item(s), we will inspect them to ensure they are in their original condition. If everything checks out, we will process your refund within 7-10 business days. Refunds will be issued in the same form of payment used to make the original purchase.

Please note that custom orders and engraved items are not eligible for return or exchange unless they are defective or we made an error with your order.

Disclaimer

The information provided on Aysar Jewellers’ website is for general informational purposes only. We make every effort to ensure that the information on our website is accurate and up-to-date, but we do not guarantee its completeness or accuracy. We reserve the right to make changes to our website and the information on it at any time without prior notice.

All products and services offered on our website are subject to availability, and we reserve the right to limit the quantity of any item purchased. We also reserve the right to discontinue any product at any time.

Aysar Jewellers is not responsible for any damages or losses resulting from the use of our website, including but not limited to direct, indirect, incidental, or consequential damages. We also do not guarantee that our website will be free from viruses or other harmful components.

The use of our website is at your own risk, and you acknowledge that Aysar Jewellers and its affiliates, directors, officers, employees, agents, and representatives will not be liable for any damages or losses resulting from your use of our website, including but not limited to those arising from your reliance on any information or advice obtained from our website or from the use of any products or services obtained through our website.

Governing Law

Any disputes arising from or related to your use of the Aysar Jewellers website or any products or services obtained through our website will be governed by and construed in accordance with the laws of the jurisdiction where Aysar Jewellers is registered.

You agree that any legal action or proceeding related to your use of our website or any products or services obtained through our website will be brought exclusively in the courts located in the jurisdiction where Aysar Jewellers is registered.

You agree to submit to the personal jurisdiction of the courts located in the jurisdiction where Aysar Jewellers is registered for the purpose of litigating all such claims or disputes.

Amendments

Aysar Jewellers reserves the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of our website or any products or services obtained through our website after any such changes constitutes your acceptance of the new Terms and Conditions.

We encourage you to review this page periodically to stay informed of any updates or changes to our Terms and Conditions. If you do not agree with any of the changes made to our Terms and Conditions, you must immediately stop using our website and any products or services obtained through our website.

Contact Us

If you have any questions or concerns about these Terms and Conditions or your use of the Aysar Jewellers website, please don’t hesitate to contact us. You can reach us at:

Phone: +91 9663888332

Email: [email protected]

Our customer service representatives are available to assist you during our regular business hours, Monday through Friday, 9:00 AM to 5:00 PM local time. If you reach out to us outside of these hours, we will get back to you as soon as possible during the next business day.

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